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Mozaic
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Privacy Policy

Last updated: October 7, 2026

1. Who We Are

Welcome! Mozaic is a diary application created by Mozaic Day LLC for keeping your everyday moments in words and photos, just for you. Below we explain how we collect, use, and protect your information, and the choices you have over it. If anything here isn’t clear, contact us.

2. Information We Collect

We collect only what is necessary to provide Mozaic, keep it running well, and support you.

Information you provide

  • Your pieces. The text and photos you save are the heart of Mozaic. We store them encrypted on our servers so you can access them in the app.
  • Account information. Your email address, password, and username when you sign up.
  • Purchases. A record of the transaction if you buy a subscription. Payment is handled by the App Store or Google Play.
  • Messages to us. Anything you send when you contact us for support or feedback.

Information we collect automatically

  • Device and log information. Basic technical details such as your device model, operating system, app version, language, IP address, and device identifiers.
  • Usage and diagnostics. How you use Mozaic, plus crash and error data, so we can fix problems and improve the app.

3. How We Use Information

We use your information to provide Mozaic, keep it secure, and make it better over time.

To provide the service you signed up for (our contract with you):

  • Help you access your account, save and display your pieces, and deliver your wraps.
  • Manage your subscription and record transactions.
  • Respond to your questions and feedback, and send you service messages about your account and important changes.

For our legitimate interests in running a reliable, safe app:

  • Troubleshoot problems, fix bugs, and understand how the app is used so we can keep refining it.
  • Protect accounts, detect and prevent fraud or abuse, and enforce our terms.

To meet our legal obligations:

  • Comply with applicable laws and keep records required for tax and accounting.

4. How We Share Information

We do not sell your information. We share it only in the limited ways described below.

  • Service providers. Companies that help us operate and improve Mozaic — such as cloud hosting and storage, analytics, error reporting, subscription management, and email delivery — may process information on our behalf, only to provide these services.
  • Wrap generation. To create weekly and monthly wraps, your pieces are briefly decrypted and processed by OpenAI. This process is fully automated, and your content is not used to train the provider’s models.
  • Legal and safety. We may disclose information when required by law or valid legal process, or to protect the rights and safety of Mozaic and our users.
  • Business transfers. If Mozaic is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that deal and will remain subject to this policy.

5. Data Retention & Deletion

We keep your information until you delete it, except as described below.

  • Deleting your data. You can delete individual pieces, wraps, or your entire account at any time in the app. When you delete your account, we delete your data from our systems immediately.
  • The one thing we keep. To prevent repeat sign-ups for the free trial we give new users, we retain a record of your email address after deletion for as long as we offer a free trial. We do not use this for any other purpose.

6. Your Choices and Rights

You have control over your information and the choices you make in the app.

  • Manage. You can view and delete your pieces and wraps, and update or delete your account in the app.
  • Export. You can download a copy of your data in a machine-readable format in the app.
  • Notifications. You can turn notifications on or off in your device settings or in the app.
  • Your privacy rights. You have the right to access, correct, delete, and receive a copy of your personal information. Depending on where you live, you may have the right to restrict how we use it and to object to uses based on our legitimate interests. You also have the right not to be treated differently for exercising them, and we don’t sell your information or share it for advertising.
  • How to exercise them. For anything you can’t do directly in the app, contact us and we’ll help after verifying your identity. If you’re in the UK, you can also complain to the Information Commissioner’s Office.

7. Security

We protect your information with care, though no app or online service can be completely secure.

  • Encryption. We encrypt your data in transit, and we store your pieces encrypted on our servers.
  • Access controls. We limit access to your information to what’s strictly needed to run and support Mozaic, and we store passwords in hashed form, never in plain text.
  • Staying secure. We build security into Mozaic, monitor for vulnerabilities, and address risks as we identify them.

8. International Data Transfers

Your data is stored and processed in the United States. Transfers from the UK are protected by the UK’s data bridge with the US, or by standard contract clauses approved for UK data. You can contact us for details.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we’ll update the date at the top, and for significant changes we’ll notify you in the app or by email. If you keep using Mozaic after an update, the revised policy applies.

10. Contact Us

If you have any questions about this policy or how we handle your information, email us at support [at] mozaic [dot] day.

© 2026 Mozaic. Private by design.
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